Privacy Policy

AI TAX Solution is a trading name (“DBA”) of Goldman Sachs Capital LLC. However, we wish to clarify that AI TAX Solution is not affiliated with Goldman Sachs & Co or The Goldman Sachs Group, Inc., a global investment banking, securities, and investment management firm. References to Goldman Sachs Capital LLC are for legal identification purposes only and do not imply any endorsement or relationship with Goldman Sachs & Co or The Goldman Sachs Group, Inc. At AI TAX Solution, we are committed to protecting your privacy and ensuring transparency regarding how we collect, use, and share your personal information. This Privacy Notice explains how we handle data collected through our website (https://aitsolution.us/) and our communication channels, including SMS, email, and other interactions with our customers.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and other details provided during account registration or service inquiries.
  • Transactional Information: Records of your interactions with us, including payments, service requests, and customer support communications.
  • Device and Usage Information: Information about how you use our website, including IP addresses, browser types, and cookies.

2. How We Use Your Information

We use your information to:

  • Provide and improve our accounting, bookkeeping, and tax services.
  • Communicate with you regarding account updates, application statuses, and service-related inquiries.
  • Send legally required notifications and important updates.
  • Comply with federal and California regulations regarding consumer communication and data protection.
  • Send promotional emails with offers, newsletters, and updates about new services (you can opt out at any time).

3. Text & Email Communication Policy

By providing your phone number and email address, you consent to receive:

A. Text Messages

  1. Account Notifications: Important updates about your account, transactions, and tax filings.
  2. Customer Care: Responses to your inquiries, customer support, and service follow-ups.
  3. Public Service Announcements: Informational updates regarding tax deadlines, policy changes, and financial assistance programs.

You may opt out of receiving text messages at any time by replying STOP to our messages. Standard message and data rates may apply.

B. Emails

  1. Service Updates: Important information regarding your account, applications, or tax filings.
  2. Marketing & Promotions: Special offers, newsletters, and updates about our services.
  3. Industry News & Reminders: Relevant financial updates, tax deadlines, and regulatory changes.

You may unsubscribe from marketing emails by clicking the “unsubscribe” link in any promotional email. However, we will still send critical account-related updates as required by law.

4. How We Protect Your Information

We follow strict security protocols to protect your data, including encryption, secure servers, and access controls. We do not sell, rent, or share your personal information with third parties except as required by law or for the purpose of providing our services.

5. Your Rights & Contact Information

You have the right to access, update, or delete your personal information. If you have any questions or concerns regarding this Privacy Notice, please contact us at:

Email: [email protected]
Phone: (800) 385-7440

 

Sample Communications

1. Account Notification (Text):
“AI TAX Solution: Your account has been updated. Log in to review your latest tax filing details. Questions? Reply for assistance. Reply STOP to opt out.”

2. Customer Care (Text):
“AI TAX Solution: Thank you for reaching out! We’ve received your request and will get back to you shortly. Reply STOP to opt out.”

3. Public Service Announcement (Text):
“AI TAX Solution: The IRS deadline for filing your tax benefits is approaching. Don’t miss out! Apply now: [Insert Link]. Reply STOP to opt out.”

4. Marketing Email Example:
“Subject: Don’t Miss Out on Your Tax Credit – Up to $32,220 Available!”
“Dear [Name], AI TAX Solution is here to help you maximize your tax benefits! You may be eligible for a tax credit of up to $32,220. Apply today: https://setc.aitsolution.us/  To unsubscribe from marketing emails, click here.”

This policy complies with California Consumer Privacy Act (CCPA) and federal communication laws, ensuring transparency and consumer protection.

 

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